CAN I CHANGE MY ADDRESS?

For security purposes, once your order is finalized & shipped, we are not able to make address changes. When your order is returned to us via USPS we will issue a refund, minus the cost of shipping! CHEERS!

WHAT ABOUT IF IT’S A TYPO?

If by any chance there is a typo in your address, please reach out to us ASAP. We will be diligent in this matter given the proper time frame acknowledgement. If we happen to recognize a wrong address combination, we will reach out in a timely manner, if you fail to respond we will cancel and refund your order prior to it entering the shipping phase.

CAN I UPDATE MY EMAIL ADDRESS?

Sure! please email us and we will update your email address and resend your order confirmation! CHEERS!

CAN I MODIFY OR CANCEL MY ORDER ONCE ITS BEEN FINALIZED?

Unfortunately, no. All orders are final and once they have been placed there is very little we can do. CHEERS!

I RECEIVED AN ORDER THAT ISN’T MINE, WHAT IS MY NEXT STEP?

We apologize for the mixup, and will work on getting you the correct order out ASAP!! Please email our team HERE will all the fields filled out and pictures of the following: the stamped initial/number on the outside of your envelope or box, the order packing slip with with the stamped initial visible, and a picture of the products you did receive. Please note that all order issues must be reported within 7 days of delivery.

AN ITEM IS MISSING FROM MY ORDER, WHAT IS MY NEXT STEP?

We apologize for the mixup, and will work on getting you the correct order out ASAP!! Please email our team HERE will all the fields filled out and pictures of the following: the stamped initial/number on the outside of your envelope or box, the order packing slip with with the stamped initial visible, and a picture of the products you did receive. Please note that all order issues must be reported within 7 days of delivery.

I RECEIVED AN INCORRECT ITEM, WHAT SHOUL I DO?

We apologize for the mixup, and will work on getting you the correct order out ASAP!! Please email our team HERE with all of the fields filled out and pictures of the following: the stamped initial/number on the outside of your envelope or box, the order packing slip with with the stamped initial visible, and a picture of the products you did receive. Please note that all order issues must be reported within 7 days of delivery.

I RECEIVED MY ORDER, BUT AN ITEM IS DAMAGED…

We apologize for the mixup, and will work on getting you the correct order out ASAP!! Please email our team HERE with all of the fields filled out and pictures of the following: the stamped initial/number on the outside of your envelope or box, the order packing slip with with the stamped initial visible, and a picture of the products you did receive. Please note that all order issues must be reported within 7 days of delivery.

I HAVE AN ISSUE WITH MY ORDER, WHO CAN I SOEAK WITH?

You satisfaction is our top priority and we hope that we can help you to the best of our abilities!! Please email our team HERE with all of the fields filled out with the problem described as best as possible and we will be in touch as soon as possible.  Please note that all order issues must be reported within 7 days of delivery.